HomeAll NewsCOVID-19 PREVENTIVE MEASURES IN SERVICE DELIVERY

COVID-19 PREVENTIVE MEASURES IN SERVICE DELIVERY

  • March 25, 2020
  • Posted by: Simangolwa Muyunda
  • Category: News
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In line with Ministry of Health COVID-19 prevention guidelines, SI 22 of 2020, that promote social distancing, NAPSA is encouraging employers and members to use its e-platforms to access various services. The following are the services and platforms on which they can be accessed:

SERVICE PLATFORM FOR ACCESSING THE SERVICE
Employee and member registration Online via eNAPSA web portal  https://enapsa.napsa.co.zm
Employer amendments Email completed forms and required supporting documents to info@napsa-web05.azurewebsites.net. Access the forms from https://napsa-web05.azurewebsites.net/e-forms/
Member amendments Email completed forms and copy of NRC to info@napsa-web05.azurewebsites.net. Access the forms from https://napsa-web05.azurewebsites.net/e-forms/
Submission of monthly returns and Payments Online via eNAPSA web portal  https://enapsa.napsa.co.zm and Airtel and MTN Mobile money
Submission of NAPSA Benefit Claims for Normal Retirement and Early Retirement Submit completed forms via eNAPSA web portal  https://enapsa.napsa.co.zm. Claim forms can be accessed from the following link: https://napsa-web05.azurewebsites.net/e-forms/
Submission of NAPSA Benefit Claims for Survivors, Funeral Grant and Invalidity Email completed forms and required supporting documents to info@napsa-web05.azurewebsites.net. Access the forms from https://napsa-web05.azurewebsites.net/e-forms/
Submission of ZNPF Claims Email completed forms and required supporting documents to info@napsa-web05.azurewebsites.net. Access the forms from https://napsa-web05.azurewebsites.net/e-forms/
Submission of pension life certificates Email completed certificate and required supporting documents to info@napsa-web05.azurewebsites.net. Access the forms from https://napsa-web05.azurewebsites.net/e-forms/
General Inquiries Telephone: 0211395677
  Toll Free: 677
  WhatsApp: +260973000677
  Email: info@napsa-web05.azurewebsites.net
  Website: www.napsa.co.zm
  Face Book: @YourNapsa

 

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